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Home > Help Center > FAQ > Payment > CC Paying Issues
CC Paying Issues
Helen / 2012-07-11



Recently, A few customers reflected that they were not able to pay by their Credit Card. After confirmation, we summerized 3 terms of solutions, please take a look below.



1. Contact your bank to check whether you have opened online shopping service or not

2. Make sure you card has enough money before paying, some cards type are not allowed to overdraw.

3. If you create a paypal account when you checkout,pls check whether you have received Paypal audit letter in your register email inbox or junk box ,it usually lasts 3 - 5 days to audit.


4. Contact our online customer service,we will tell you your order amount and offer our paypal account,then you can transfer the money through your paypal to ours directly.




If you still could not pay, please contact  our Live Chat  .








Have a nice day:)















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