• My Account
  • Log out
If you have any questions before making a purchase, chat with our online sales to get more information.
Support Center
After Sales
Contact customer service for order status and other after-sales issues.
Email Us Now
United States
  • United States
  • Canada
  • United Kingdom
  • Bahamas
  • Trinidad and Tobago
  • Jamaica
  • Puerto Rico
  • France
  • Mexico
  • South Africa
  • Germany
  • Australia
  • Italy
  • Spain
  • Brazil
  • -----------
  • Worldwide
  • US$ USD
  • £ GBP
  • AU$ AUD
  • € EUR
  • CA$ CAD
  • $MXN MXN
  • ¥ JPY
  • R$ BRL
  • R ZAR
Home > Help Center > FAQ > Payment > Credit The Balance
Credit The Balance
Lily / 2011-08-28


The stock changes frequently with the increasing orders, so maybe some item are not available after you finish the payment. On this situation, we will contact you within 24 hours and let you decide whether it could be replaced or cancelled to enable timely delivery. All excess payment including the shipping fee will be credited to the balance of your member account for future use.


 And we generally credit the combined shipping fee to you. If you are confused about this, please click this link and read




Attention: after you get your package, if you find some stuff are missing, no worry. please contact us as soon as possible. We will check it for you. If we can’t reach you in this case, t, we will send out the ready items directly to ensure on time delivery.


Tips: as a general rule, we will credit the balance directly. If you want to get the refund, please contact our Live chat .thanks.



Please log into your account on our site to check the balance here:

When you submit your order, please confirm:

After you fill in your balance, you will find it will be deducted from your order amount directly:

Note: The balance can deduct the stuff value directly (shipping fees is not included)



Our Store
About us
Purchase Guideline
Terms & Conditions
Privacy & security
Help center
About payment
About shipping
Return & Refund policy
Customer service
Contact us
Track order
Drop shipping
Further Information
Lovely point system
Fashion Blogger
Affiliate Program
Student Discount
Subscribe To Our Newsletter:

Get Updates,Discounts,Special Offers And Big Prizes!